How Do I Know My Order is Secure?
GPS gloves is powered by Shopify. Shopify is certified Level 1 PCI DSS compliant. This compliance extends by default to all stores powered by Shopify.
What is PCI?
The Payment Card Industry Data Security Standard (PCI DSS) is a security standard for organizations that handle credit and debit card information. The standard was created to increase controls around payment data to reduce fraud.
How does shipping work?
Standard UPS shipping rates apply to all orders and are calculated on the order checkout page. GPS gloves will email a UPS tracking number when the order is shipped for your reference. Orders are generally shipped 24-48 hours upon order confirmation.
What about Shortages/Damaged Goods?
Notify Golden Protective Services of shortages or damaged goods within 7 business days upon receipt of shipment. Goods will be replaced at the discretion of Golden Protective Services, or a credit will be issued to the customer.
How do I Return Merchandise?
Return merchandise requests must be made within 60 business days of invoice date to receive account credit. Golden Protective Services will not accept returns of discontinued or custom goods. All returns require a written approval from a GPS Customer Service representative. Golden Protective Service will not accept returns of product in an unsalable condition.
